Contact Us

We’re here to help! Whether you have questions about our products, need assistance with an order, or want to share feedback, our team is ready to assist you. Below are the best ways to get in touch with us:

Email Support

For general inquiries, order assistance, or product questions, please reach out to our customer support team at:

Email: support@nexatechso.com

We strive to respond to all emails within 24-48 business hours (Monday-Friday, excluding holidays). For urgent matters, please include “URGENT” in the subject line, and we’ll prioritize your request.

Mailing Address

If you need to send us physical correspondence (such as returns, documentation, or inquiries), please use our official address:

Nexa Tech Solution Limited

3163 Punta Del Este Dr.

Hacienda Heights, CA 91745

USA

Note: For returns, please first initiate a return request via email (support@nexatechso.com) to receive a Return Authorization number, as specified in our Return Policy.

Frequently Asked Questions (FAQs)

Before reaching out, you may find answers to common questions in our FAQs section, covering topics like:

Order tracking and shipping updates

Return and refund processes

Product availability and sizing

Payment methods and security

Visit our website’s FAQ page for quick solutions to these and other topics.

Feedback and Suggestions

We value your input! If you have ideas for improving our products or services, or want to share your experience with Nexa Tech, please don’t hesitate to email us at support@nexatechso.com. Your feedback helps us grow and better serve pet owners like you.

We look forward to hearing from you and ensuring your experience with Nexa Tech Solution Limited is a positive one—for both you and your furry friend!